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NSF/ANSI 50 certified pool & spa media Cross-referenced by part number and size Rated 4.6 by 20,796+ filter owners

Who to ask, and about what

Two kinds of questions come our way. Some we answer best; some only the store that took your order can act on. Here is the quick way to reach the right desk.

Ask Future Way

Which filter fits my pool, spa, purifier or humidifier
Cross-references between OEM, Pleatco, Unicel and Filbur numbers
Dimensions, materials and how our media is built
Care and replacement intervals
Partnerships, press and privacy requests

[email protected]

Ask the partner store

Order status and tracking
Delivery dates and address changes
Returns and exchanges
Warranty and replacement claims
Payment, invoices and refunds

Use the order page of the store you bought from.

Reach us

[email protected]

2250 Brickell Ave, Suite 410, Miami, FL 33129

Monday to Friday, 9am–5pm Eastern. We usually reply within one business day.

For a fit question, include

The number printed on the old filter or its end cap
Length, outside diameter and opening size, if the number is gone
The make and model of your pump, spa, purifier or humidifier
Whether the old filter has open holes, threads or a closed end